Join A Team Where Happy Matters

FRACTIONAL ONBOARDING SPECIALIST

Apply Now
Careers - Fractional Onboarding Specialists

WHAT’S IT LIKE TO BE A

Fractional Onboarding Specialist at Market Veep?

Guide clients through HubSpot onboarding, set up their systems strategically, and ensure smooth project execution. Here’s what you’ll focus on:

HubSpot Onboarding Consultation

Lead clients through the HubSpot onboarding process, guiding them step by step to ensure a smooth and efficient implementation of Marketing Hub, Sales Hub, and/or Service Hub.

Client HubSpot Training

Host meetings to provide hands-on training, share best practices, and give setup advice so clients can confidently use HubSpot for their business goals.

Project Management

Ensure onboarding projects stay on schedule, within scope, and aligned with client expectations, coordinating closely with the production team for timely execution.

Client Satisfaction

Monitor client progress and feedback throughout onboarding, proactively address concerns, and ensure deliverables meet standards—generating positive client reviews, testimonials, and overall satisfaction.

Your Professional Experience:

  • 2+ years of hands-on experience with HubSpot, including Marketing Hub, Sales Hub, and/or Service Hub, with the ability to guide clients through setup and best practices.
  • Experience in client onboarding, customer success, or account management, preferably with SaaS or CRM platforms.
  • Proven project management skills, with experience keeping projects on schedule, within scope, and aligned with client expectations.
  • Strong client-facing experience, including hosting meetings, providing training, and presenting technical concepts in an accessible way.
  • Track record of driving client satisfaction, including gathering feedback, addressing concerns, and generating positive client reviews or testimonials.
  • Excellent communication and organizational skills, with the ability to coordinate across internal teams and manage multiple client projects simultaneously.

What You’re Obsessed With:

  • HubSpot mastery, staying up to date on features and best practices.
  • Helping clients succeed and feel confident with new tools.
  • Making complex software simple and understandable.
  • Keeping projects organized, on time, and within scope.
  • Providing clear, actionable guidance that drives results.
  • Gathering feedback and turning it into positive client experiences.
  • Collaborating with internal teams to deliver seamless onboarding.
  • Seeing measurable impact from your work through client satisfaction and success.
Fractional Onboarding Specialists

A Day in the Life…

Your day starts with reviewing ongoing client onboarding projects, checking progress, and ensuring everything is on track and within scope. You lead client meetings to provide training, share best practices, and offer setup guidance, helping clients feel confident using HubSpot’s Marketing, Sales, or Service Hub.

Throughout the day, you collaborate closely with the production team, making sure your recommendations are implemented smoothly, and coordinate with other internal teams to resolve any questions or challenges. You track project milestones, monitor client satisfaction, and gather feedback to ensure successful onboarding and generate positive reviews.

Your role is all about delivering exceptional client experiences, keeping projects on schedule, and helping clients get the most value from HubSpot.

 

Apply Now

HOW DO YOU BECOME A

Fractional Onboarding Specialist at Market Veep?

Each step is thoughtfully designed to evaluate skills while providing insight into our team and culture.

1

Introductory Chat (15 minutes)

A quick conversation to get to know each other.

2

HubSpot Demo & Team Interview (45–60 minutes)

Meet with the team to explore culture fit and alignment with our core values, along with a brief HubSpot platform demo.

3

Reference Check & Offer

Final step where references are verified and an offer is extended.

FRACTIONAL

Flexibility & Balance

Flexible Hours

Flexible Hours

Determine your own working hours.

100% Remote

100% Remote

Work from anywhere in the world.

W2 or 1099

W2 or 1099

Flexibility to choose your work style.

Steady Projects

Steady Projects

Repeatable HubSpot projects.

Zero Selling

Zero Selling

Receive clients completely post-sale.

Collaboration

Collaboration

Work closely with our in-house experts.

Culture

Culture

Join happy hours, team chats, and more.

Balance

Balance

Fit your workload to your lifestyle needs.

We focus on people

People first, always. Our culture of trust and support is why these recognitions matter.

HubSpot Diamond Solutions Partner
Inc. Regionals Northeast 2022
Great Place To Work - MarketVeep
Inc. Best Workplaces - 2023
Inc 5000

FAQs

What does “fractional” mean at Market Veep?

Fractional team members work on a part-time, hourly basis, supporting clients within a defined scope rather than being assigned full-time to a single account.

Is this a W2 or 1099 role?

U.S. applicants with an LLC join our team as W-2 employees. All international applicants and some U.S.-based applicants with an LLC join our team as 1099 contractors.

Are there required working hours?

No, there are no required working hours. You choose when you work as long as you meet commitments and coordinate with clients or team members as needed.

For roles that require client communications or meetings, you will work with the client to find a suitable schedule that works for both you and the client.

Will I need to find my own clients or sell my services? Can I use my company name?

No, this is a white-label position in which you will represent yourself as a member of the Market Veep team. All client work is provided post-sale. We handle sales and client acquisition; you focus on delivery and retention. 

Can I work on other freelance or consulting projects at the same time?

Of course! Many of our fractional team members balance Market Veep work with other clients, projects, or commitments. In fact, our best-fit fractional team members have other steady sources of work aside from our partnership. 

Will this position turn into a full-time position?

At this time, there are no structured plans to convert fractional team members into full-time employees.

How many hours will I be assigned per month?

Onboarding Specialists are assigned hours on a per-project basis, meaning that the total number of monthly hours may fluctuate. We do our best to keep the workload consistent month-over-month, but it may vary based on client needs and workload availability.

Does this role require client-facing meetings?

Yes, you will lead client calls to discuss setup requirements, provide training, or answer client questions.

What does success look like for an Onboarding Specialist?

Success is measured by smooth, efficient client onboarding and readiness for ongoing campaigns:

  • Clients are fully set up and equipped to succeed in the platform or program.
  • Onboarding processes are completed on time and with minimal friction.
  • Clients feel confident, informed, and supported from day one.
  • Internal teams have all the information and context needed for successful ongoing management.

BE KIND.
DO GOOD.
MARKET ON.

Apply Now!